SnippetCue help
Support
For help with SnippetCue, start an email from your own mail app.
Email support
The link below opens your mail app. SnippetCue does not automatically attach logs, diagnostics, snippet content, clipboard content, or device data.
Only include information you deliberately choose to send. Please do not send passwords, authentication codes, private keys, or sensitive snippet content.
Helpful details
If relevant, you may voluntarily include:
- the SnippetCue app version and build number;
- your iPhone or iPad model and operating-system version;
- the steps you took and what you expected to happen; and
- the exact error message, without including private snippet or clipboard content.
Keyboard compatibility
Third-party keyboards are unavailable in some secure or restricted fields, and individual apps can disable them. Host apps control the destination field and may reject, alter, or reformat inserted text. SnippetCue is intended for compatible text fields and cannot guarantee compatibility with every app or field.
Privacy
This page contains no support form, chat, upload control, analytics, tracking, or embedded support software. Email is sent only after you activate the email link and confirm the message in your mail app.
Read the Privacy Policy for details about voluntary support correspondence.